Terms of service
Last updated: May 8, 2025
1. Introduction
Arquibyte (“Arquibyte,” “we,” “our”) is a 100 % remote drafting studio based at Calle 5 #80, Campo Claro, Mérida 5115, Venezuela (no walk‑in service). We deliver CAD drafting and 3‑D modeling support to design and construction professionals in the United States. By approving a Service Proposal or using our website, you (“CLIENT”) accept these Terms.
2. Responsibilities of the Parties
2.1. Service Proposal
- Scope – Detailed in the written proposal.
- Revisions – Number and turnaround stated per project size/complexity.
- Start – Work begins only after your written approval (email is fine).
- Delivery Times – Counted from approval to first draft.
2.2. Communication & Input
- Email: [email protected]
- File transfer: Google Drive, Dropbox, or similar.
- You supply clear, complete data on time; we can’t be liable for gaps or errors in what you send.
2.3. Code & Professional Compliance
We draft to International Building Code / International Residential Code standards. We do not stamp, sign, calculate, or represent ourselves as licensed U.S. engineers or architects. You and your local licensed professionals are solely responsible for code compliance, permitting, and on‑site validation.
2.4. Payments & Refunds
- Payment methods – PayPal, Zelle, ACH. Invoices emailed.
- Schedule
- Projects ≤ $500: 100 % upfront.
- $501 – $3,000: 50 % / 50 %.
$3,000: Custom milestones.
- Refunds
- 100 % refundable until we send the first draft.
- After first draft: refund prorated to uncompleted work.
- No refunds once final deliverables have been released.
2.5. Final files
We release editable CAD/RVT files only after all invoices are paid. Before that, previews may be watermarked.
2.6. Project Dormancy & Termination
If you provide no feedback within 30 days of a draft, we may close the project and invoice for work completed. Either party may end the contract in writing; you remain responsible for fees earned to date.
2.7. Client Responsibilities
Coordinate all field data, surveys, engineer stamps, and permit submissions with licensed local professionals.
2.8. No Site Visits
All work is remote. We rely entirely on your documents and instructions.
2.9. Accuracy & Liability
We strive for accuracy but make no warranty that drafts are error‑free or ready for construction. Final review rests with your licensed professionals. Nothing here limits liability for gross negligence, willful misconduct, or any liability that cannot be limited under applicable law.
3. Relationship of the Parties
Arquibyte is an independent contractor. No partnership, joint venture, or employment relationship is created.
4. Intellectual Property
Upon full payment, you own all project deliverables. We may display anonymized excerpts for marketing unless you tell us otherwise in writing.
5. Confidentiality
Both sides keep non‑public information confidential during the project and for one (1) year afterward. NDAs available on request.
6. Privacy & Cookies
- Data collected – name, email, phone, location, and project files.
- Use – to deliver services and improve our site.
- Retention – kept only as long as necessary or legally required.
- U.S. resident rights – California (CCPA) and other state residents may request access, deletion, or opt out of “sale or sharing” of personal data (which we don’t do). Email [email protected] to exercise rights.
- Cookies – We use Google Analytics with IP‑anonymization. A “Cookie Settings” link lets you manage preferences.
7. User Conduct
Provide accurate info, respect IP, follow laws, and communicate respectfully.
8. Dispute Resolution
Try good‑faith negotiation first. If unresolved, the parties agree to non‑binding mediation before any legal action.
9. Miscellaneous
- Severability – If a clause is invalid, the rest stands.
- Digital acceptance – Electronic approvals and signatures are binding.
- Limitation of damages – No party is liable for indirect or consequential losses, except where prohibited by law.
- Amendments – Must be in writing and signed (email accepted).
10. Contact
Arquibyte
Calle 5 #80, Campo Claro, Mérida 5115, Venezuela
[email protected]
https://arquibyte.com